Booking Terms & Conditions

 

Thank you for visiting siamworld.com (hereinafter called “Site”). This Site is owned and operated by Siam Thai Tour Co., Ltd. (hereinafter called “STT“). 

Please review the following basic Terms and Conditions that govern your use of and purchase of services from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by those terms of use.

1. BOOKINGS
All bookings have to be made through STT head office in Bangkok. All bookings will be confirmed by STT in writing and invoice will be issued as a booking confirmation.

2. PAYMENT
To secure booking, 25 % of the tour package price shall be made as a deposit within 3 days after received invoice. Full pre-payment shall be made latest 30 days before arrival date.
EXCEPT: Arrival date falls in Peak Season (20 December – 10 January), Full pre-payment shall be made latest 60 days before arrival date, unless stated otherwise ; OR Last minutes booking where booking confirmed less than 30 days before arrival date, Full pre-payment shall be made upon received confirmation and invoice. Non-payment in advance will result in cancellation of all booked service.

3. CANCELLATION
A: All cancellations have to be made through STT head office in writing.
B: The cancellation date is the date that STT received a written cancellation during working hours (Monday – Friday : 8.30 hr. – 18.00 hr).
C: Cancellation fees will apply under the following circumstances:

  • Half day tour or One day tour (not including accommodation or ticket)
    CANCELLATION DATE BEFORE ARRIVAL DATE CANCELLATION FEE OF TOUR PACKAGE PRICE
    03 days – 0 day / No Show 100 %
  • Tour Package ( more than one day tour which including accommodation or ticket)

    BOOKING PERIOD CANCELLATION DATE
    BEFORE ARRIVAL DATE
    CANCELLATION FEE %
    OF TOUR PACKAGE PRICE

    Low Season
    (16 April – 31 October)

    15 days – 02 days
    03 days – 0 day / No Show

    30% 
    100%

    High season
    (01 November – 19 December  AND 11 January – 15 April)

    30 days – 08 days
    07 day – 0 day / No Show

    50%
    100%

    Peak season
    (20 December – 10 January)

    30 days – 0 day / No Show

    100%

 Due to the above cancellation fee, the refund is excluding :
–   Bank fees or any processing fees ; and
–   Air fare or Train fare ( if any tickets is included in Tour Package).
** STT reserves its right to forfeit 25% deposit on a case by case basis, depending on supplier contracts which STT has agreed with**

 

4. LIMIT OF LIABILITIES
STT shall not be liable for any injuries, losses, claims, damages or any punitive losses or any consequential damages of any kind (including loss of profits or loss of saving) whether based in contract or otherwise, which arise out of or in anyway connected with any use of this site or content found herein.

5. PRIVACY POLICY
Your information is guaranteed complete privacy. Our Site uses forms in which you give us contact information (like your name and e-mail address) so you can book travel services, request information, receive updates and general information and support with us. We use your customer information only when it will be important for us to contact you regarding our service. Our full Privacy Policy can be read here. This Site also contains links to other sites. STT is not responsible for the privacy practices or the content of such web sites.

6. COPYRIGHT
Unless otherwise specified, all materials, including but not limited to images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site are copyrights, trademarks, trade dress and/or other intellectual properties owned or licensed by STT. The Site as a whole is protected by copyright and intellectual property law. You may download or copy or share the contents and other downloadable materials displayed on the Site for your personal use only.

7. WARRANTIES
This Site is PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information/ content at any time without prior notice. As from time to time, there may be information on Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability.

8. SEVERABILITY
No provision of this Terms and Conditions which may be deemed illegal, invalid or unenforceable will in any way invalidate any other provisions of this Terms and Conditions, all of which will remain in full force and effect.

9. GOVERNING LAW
This Terms and Conditions shall be governed by laws of Thailand.

 

Siam Thai Tour Co., Ltd.

189 Chaloem Prakiet Rama 9 Rd., Soi 67

Prawet, 10250 Bangkok – Thailand

Website: www.siamworld.com
Email: [email protected]

Managing Director: Wilawan Bruch

License of the Tourism Authority Of Thailand (TOT): 14/03087