Booking Terms & Conditions
Thank you for visiting siamworld.com (hereinafter called “Site”). This Site is owned and operated by Siam Thai Tour Co., Ltd. (hereinafter called “STT“).
All bookings have to be made through STT head office in Bangkok. All bookings will be confirmed by STT in writing and invoice will be issued as a booking confirmation.
To secure booking, 25 % of the tour package price shall be made as a deposit within 3 days after received invoice. Full pre-payment shall be made latest 30 days before arrival date.
EXCEPT: Arrival date falls in Peak Season (20 December – 10 January), Full pre-payment shall be made latest 60 days before arrival date, unless stated otherwise ; OR Last minutes booking where booking confirmed less than 30 days before arrival date, Full pre-payment shall be made upon received confirmation and invoice. Non-payment in advance will result in cancellation of all booked service.
A: All cancellations have to be made through STT head office in writing.
B: The cancellation date is the date that STT received a written cancellation during working hours (Monday – Friday : 8.30 hr. – 18.00 hr).
C: Cancellation fees will apply under the following circumstances:
- Half day tour or One day tour (not including accommodation or ticket)
CANCELLATION DATE BEFORE ARRIVAL DATE CANCELLATION FEE OF TOUR PACKAGE PRICE 30 days – 04 days
03 days – 0 day / No Show
Tour Package ( more than one day tour which including accommodation or ticket)
BOOKING PERIOD CANCELLATION DATE
BEFORE ARRIVAL DATE
CANCELLATION FEE %
OF TOUR PACKAGE PRICE
(16 April – 31 October)
> 16 days
15 days – 04 days
03 days – 0 day / No Show
Depending on hotels policy
(01 November – 19 December & 11 January – 15 April)
> 31 days
30 days – 08 days
07 day – 0 day / No Show
(20 December – 10 January)
> 61 days
60 days – 31 days
30 days – 0 day / No Show
Due to the above cancellation fee, the refund is excluding :
– Bank fees or any processing fees ; and
– Air fare or train fare (if any tickets are included in Tour Package).
** STT reserves its right to forfeit 25% deposit on a case by case basis, depending on supplier contracts which STT has agreed with**
4. LIMIT OF LIABILITIES
STT shall not be liable for any injuries, losses, claims, damages or any punitive losses or any consequential damages of any kind (including loss of profits or loss of saving) whether based in contract or otherwise, which arise out of or in any way connected with any use of this site or content found herein.
Unless otherwise specified, all materials, including but not limited to images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this site are copyrights, trademarks, trade dress and/or other intellectual properties owned or licensed by STT. The Site as a whole is protected by copyright and intellectual property law. You may download or copy or share the contents and other downloadable materials displayed on the Site for your personal use only.
This Site is PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information/ content at any time without prior notice. As from time to time, there may be information on Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability.
No provision of these Terms and Conditions which may be deemed illegal, invalid or unenforceable will in any way invalidate any other provisions of these Terms and Conditions, all of which will remain in full force and effect.
9. GOVERNING LAW
This Terms and Conditions shall be governed by laws of Thailand.
Siam Thai Tour Co., Ltd.
Prawet, 10250 Bangkok – Thailand
Email: [email protected]
Managing Director: Wilawan Bruch
Licence of the Tourism Authority Of Thailand (TOT): 14/03087